Accounts Receivable & Collections Management
- Manage end-to-end AR and collections activities for the commercial entity, covering distributors and direct customers.
- Monitor overdue receivables on a regular basis and follow up with customers through emails, calls, and structured payment plans, especially for balances aged beyond defined thresholds.
- Drive reduction in overdue receivables, bad debt exposure, and overall DSO through disciplined follow-ups and customer engagement.
- Review and resolve unapplied, on-account, and open credit balances; coordinate with customers for adjustments or refunds as appropriate.
- Issue and track interest debit notes for late payments, ensure accurate accounting and recovery of interest amounts.
- Maintain and update collection trackers and dashboards to monitor region-wise and customer-wise collection performance.
Credit Control & Order Management
- Manage customer and distributor credit limits in SAP in line with latest financial assessments and approved policies.
- Review and update credit limits periodically, including annual credit limit reviews.
- Work closely with Sales and Business teams to resolve blocked orders and facilitate timely order release based on risk assessment and payment confirmation.
- Circulate blocked order reports on a regular basis and support business calls to resolve order and credit-related issues.
- Support training and awareness sessions for Sales teams on credit control policies and AR processes.
Business Partnership & Stakeholder Coordination
- Partner closely with Sales, Customer Service, Logistics, Legal, and Corporate Treasury teams to resolve long-pending and complex AR cases.
- Participate in regular review calls with Sales and business stakeholders to track aged receivables and agree on action plans.
- Support implementation and ongoing management of channel financing or customer financing programs in collaboration with Corporate Treasury.
Month-End Close, Reporting & Compliance
- Support month-end, quarter-end, and year-end close activities related to AR, including balance sheet reconciliations and aging reviews.
- Prepare and review AR schedules, customer confirmations, and quarterly AR provisions with high accuracy.
- Ensure compliance with accounting policies, revenue recognition guidelines, SOX requirements, and internal control procedures.
- Support statutory, internal, and SOX audits by providing complete and timely documentation, schedules, and explanations.
- Ensure statutory reporting requirements are met, including accurate understanding and documentation of differences between US GAAP and Indian GAAP, where applicable.
- Maintain proper documentation and audit trails by filing all key workings and communications in SAP and SharePoint.
Process Improvement & Automation
- Actively participate in process standardization, automation, and efficiency improvement initiatives within AR and OTC processes.
- Support adoption of finance tools and systems (e.g., BlackLine, reporting tools, workflow automation) in line with corporate guidelines.
- Identify opportunities to reduce manual effort and improve controls through system enhancements and process redesign.
Qualifications & Experience
- Bachelor’s degree in Commerce, Accounting, Finance, or related field; MBA or professional qualification preferred.
- 8+ years of relevant experience in Accounts Receivable, Credit Control, and Order-to-Cash operations, preferably in a multinational or regulated environment.
- Strong hands-on experience with SAP (AR / OTC / Credit Management).
- Solid understanding of AR accounting, customer reconciliations, bad debt provisioning, and month-end close processes.
- Experience supporting audits (statutory, internal, SOX) with audit-ready documentation.
- Proficiency in MS Excel for reconciliations, analysis, and reporting.
Key Competencies
- Strong analytical and problem-solving skills with a data-driven mindset.
- Ability to manage multiple stakeholders and drive follow-ups independently.
- High level of ownership, accountability, and attention to detail.
- Strong communication skills with the ability to collaborate cross-functionally.
- Demonstrated commitment to compliance, integrity, and values.
Reporting Relationship
- Reports to: Commercial Finance / Accounting Manager – India (as per organizational structure).
Location