The Grafton Managed HR services programme focuses on removing the challenges of administration associated with volume recruitment. As part of the service, our Grafton consultants become an integral part of your HR function – with the total focus on recruitment, thus alleviating pressure from your HR department and allowing them to focus on core business activities. Our Managed services are bespoke and specifically developed to provide recruitment support to HR teams that have little room to broaden their responsibilities.
Our Managed Service Programs (MSP) are crafted for organizations with high-volume recruitment needs — across both permanent and temporary roles — that require coordination among multiple staffing partners.
Through a Grafton MSP solution, we become your centralized recruitment coordinator, overseeing the entire hiring process while managing your supplier network to ensure consistent quality, compliance, and delivery.
Our MSP offering includes:
- Tailored solution design
- Process optimization
- Vendor and supply chain management
- Cost control and budget adherence
- Real-time reporting and analytics
- Performance tracking and continuous improvement

Every MSP is customized to fit the unique structure and goals of your organization. We offer two flexible delivery models:
Master Vendor Model
Grafton serves as the primary supplier, taking full ownership of your recruitment operations while managing and coordinating secondary suppliers under a single point of contact.
Neutral Vendor Model
Grafton acts as an impartial contract manager, independently overseeing multiple suppliers and their performance. In this model, Grafton may not supply talent directly, ensuring an unbiased and performance-driven approach.
With Grafton as your MSP partner, you gain full visibility, enhanced control, and measurable outcomes — empowering your talent strategy at scale

Do you need a senior HR executive to manage organisational changes or participate in projects on an interim basis? Grafton will provide you with Interim HR project managers to assist you in both planned and unplanned organisational developments.
Benefits for clients
A managed service provides companies with access to the highest levels of HR expertise on-demand, without the expense of hiring dedicated staff. Other benefits of this service include: reduced costs, lower risk of legal action, increased operational efficiency, flexibility in the number of skilled recruiters deployed and their fast adaptation.